Shipping Policy
We are proud to offer free standard shipping to all of our US customers! Your order will ship out within 2-4 business days of when you submit your order. Standard shipping takes 5-7 business days. We currently ship to the United States.
NOTE: While most packages deliver in 5-7 business day, we cannot guarantee shipping dates due to unforeseen circumstances. When you receive tracking information, please give it a couple of business days to update. All shipping carriers are working hard to make timely deliveries so some scans may be skipped to keep deliveries moving quickly. Should your tracking status change to "pending," rest assured your package is on the way. As always, please reach out with any questions.
Returns
To begin a return, access our return portal here.
We’re here to make sure you’re taken care of. If, within 30 days of receiving your items, you are not completely satisfied, you may initiate a return. We accept returns of items that are unused, unwashed, and in new condition with all original packaging. Returns that do not meet these conditions may be subject to a restocking fee or may not be accepted.
- Returns received within 30 days of original ship date will be refunded in full, minus shipping charges
- Returns received within 31-60 days of original ship date will receive store credit
- We cannot accept returns after 60 days
Once we receive the returned item and verify its condition, we will submit the refund to the original payment method within 7-10 business days.
Please note that shipping costs are non-refundable. Customers are responsible for paying return and exchange shipping costs, unless we sent an incorrect or damaged item, in which case we will provide a complimentary return label.
About Re:do
Checkout with the $2.98 Re:Do product for free unlimited returns and shipping protection for store credit or exchange on your order if needed and send it back for free if it doesn’t work.
Didn’t checkout with Re:Do? You will still return like normal according to our policy and purchase a label with discounted shipping rates saving you time and money!
